This entry takes the cake, I couldn't decide to laugh or cry while reading it myself...
ghhhh horrible day for me. I had been tracking my phone since it was shipped like a hawk. Saw that it had been delivered and signed for, so I called up the ATT store and they said none had been delivered.
So I did what any girl does when her 360 dollar purchase is missing, I freaked. I called fed ex, I printed the delivery confirmation letter, kept calling and harassing ATT. Finally found out the person who signed doesn’t even work at Att, there is NO ONE there by that name.
So I freak out more. Like hyperventilate gunna throw up kinda freaking out. I called fed ex back and they say they will get a description from the driver. Got said description, called ATT back, dude definitely doesn’t work there. So now other customers are calling saying where the hell is my phone, 40+ phones are missing, so now ATT is freaking out.
Im still in contact with ATT and FED EX, Fed EX calls and says they grilled the driver, and he is adamant about dropping it off at the correct address at the cell phone store. So they grill him more, he describes his surrounding when he dropped it off, and turns out he dropped it off at….. wait for it…. FLIPPING VERIZON !!!!!!!!
And the douche that worked at VERIZON signed for over 40 iPhones AND when the manager at ATT went over to pick them up the Verizon dude had opened 3 peoples boxes, and when asked ” dude why the hell didn’t you call us?” His answer was, ” I didn’t have Att’s number.”
WTF, several people should lose their jobs, but i am relieved to say that after a few hours of sheer madness I do have my phone.
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Apple Store in Temecula, CA. Pre-ordered for delivery from Apple.com on the 15th; got cancelled. Tried everywhere, Apple was the only option. 3:30 AM arrival time, ~ 110 in line for no pre-order. They let us use the store bathroom until 6 AM. At 6:30, started bringing all-you-can-drink Kirkland Signature water (continued for the remainder of the day).
7:30, about 40 dozen donuts. 8:30, gave us free, high-quality umbrellas to battle the sun. 9:45, platters of Togo’s sandwiches. At 12:30, when I was about 20 from the front (yes, it moved THAT SLOW) they told us after explicitly stating earlier in the day that there would be enough phones for everyone in line (350-400, not including pre-orders), that there wouldn’t be enough for most of us. Riot nearly ensued.
Luckily, the manager came out and corrected that and I snagged 2 32GB at 1:45 PM. Almost 11.5 hours in line, and while I regret Apple’s ineptitude regarding the pre-order process, I don’t regret getting it one bit. Here’s to my line-mates!
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I drove an hour and a half to my nearest apple store. I got there at 11:00 pm on Wednesday about 10mins in line it rained like crazy of course had no umbrella I was 34th in line at this time. After the rain died down most people had left so I became third in line. All was great until around 2:00am when security came they told us because of the location we have to leave the premises at 2:30am or police will be called. Sure enough at 2:30am the cops come and escorted us of the grounds and we were told to come back at 5:00am to start lining up. So I went to the nearest gas station freed my blatter and waited til 3:45am. I drove back by the apple store and saw that the cops left so there was about five people in line so I rushed over and got me a spot. Well the cops were called back so again I had to leave, but this time I went to the back of the parking lot turned off the lights and parked. So after the cops left again people came back lining up. This time it is around 4:20am. I was around 8th inline until for some reason the security moved the line from the front of the store to the side. About 20 people were in front me most of which just showed at and had been there for maybe 10 minutes at the most. Well the line stayed as is up until day broke and it was around 6:00am. This is when Apple employees started to show up as they gave us snacks and water. Well although thing seemed to be looking better the clouds formed and rained even more. This time Apple gave us umbrella, how nice of them. Once the rain stopped again employees began asking us the model of iPhone we want checking inventory on there nefty app or iPod touch. Oh I can smell my iPhone now, yet I was again wrong. Once the door open the employees started to pull in customers. The was two lines, reserves and purchases, I was in purchases. Well the ratio given straight from Apple corp. was 50:1. So as I watch the line for reserves get smaller our line became larger because of people just joining our line. Yes joining our line just walking up and staying. Neither apple nor security did anything. Until we started to rebel and cops had to be called. So the cops came and kicked like five or 6 people out for cutting. It was awesome but we still had to wait for apple until the employees notice we were angry tired and what every else you would be after waiting in line for almost 10 hours. So the ratio changed to about 10:3. Well around 9:45am we started chanted and booing depending who came out with their phone which was really fun for those guys who were cutting. They got booed really bad. After all of this I was finally called into the store meet with praise of employees clapping and cheer such a great feeling. I got my 32gb iPhone 4 and the overprice Black Bumper case. Activated my phone in less than 30 seconds. As I walked out the store the cheers were again present. A perfect way to capped off possible the most agonizing 10 hours I ever faced. So this is my story on how “I survived iPhone released day!’
